FAQ's

SHIPPING

We currently only ship to Canada + USA. Our team will package your order with care and all orders ship within 1 - 2 days of confirmed payment. We ship via Canada Post.

Orders within Canada - shipment will usually arrive 3 - 5 business days after the order has shipped. 

Orders in the US - shipping times will vary on location. Any additional charges for customs clearance, import duties or local taxes are the responsibility of the customer. 

Please allow 7 - 10 days for custom orders to be shipped. 

 

RETURNS

We do not accept returns on any item that has been used.

If you have received a damaged item, please email us at mandy@budkittenjewelry.com with photos and order number. Items that show signs of wear or use may not be returned. 

All products on BudKittenJewelry.com are non-refundable. We do not accept returns or offer exchanges UNLESS an incorrect order was sent to you (as long as products are unused).

We will process an exchange for the same product(s) or product(s) of equal value. You must contact mandy@budkittenjewelry.com within 48 hours of receiving your order to receive an exchange. 

If a package goes missing, we will make our best efforts to track its location for you. BudKittenJewelry.com is not liable for lost, stolen or misdelivered packages. 

All original shipping fees are non-refundable. 

 

Do you use real cannabis?

We absolutely do. It is encased in solid resin, so please don’t try and smoke it (Yes, we’ve been asked!)

 

How do I order wholesale?

We are currently selling to a select few retailers - please send us an email at mandy@budkittenjewelry.com if you are interested in carrying the Bud Kitten brand.

 

Do you work with other artists/entrepreneurs/businesses?

We love collaborating with like-minded individuals who believe in sharing the beauty of cannabis with the world. Hit us up at mandy@budkittenjewelry.com so we can discuss your vision for our future together.

 

Still have questions?

We are more than happy to help answer any questions you may have at mandy@budkittenjewelry.com